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Tools and methods for companies to collect, analyse and use data generated at events, through customer interaction, employee feedback etc.

Corporate Datability

Consulting & Advisory, Corporate Datability, Front Page, Relationship Building, Software & Apps23 July 2020

Proprietary CRM software

Tesla is set to abandon Salesforce for a proprietary customer-relationship-management system. Lyft, a less known competitor of Uber, is also programming its own marketing automation solution to make a shift. Volkswagen strives […]

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Consulting & Advisory, Corporate Datability, Relationship Building9 October 2018

Social Relationship Building

CRM as we know it, is changing. Customer Relationship Management goes social and transforms to Social Relationship Building. The new kids in town are conversational commerce and audience engagement.

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